1. Information We Collect
Hexa Developers collects information to provide transparent, efficient, and high-quality software development services. We gather information through your interactions with our website, client portal, and order checkout flows.
- Personal Identification Data: Full name, email address, phone number, company name, and physical address submitted during account registration or project inquiries.
- Project & Technical Briefs: Technical specifications, asset uploads, API keys, design documents, and project requirements submitted to facilitate service fulfillment.
- Billing & Payment Information: Transaction histories, invoice records, and payment confirmations. Raw payment card data is processed directly by secure payment processors and is never stored on our servers.
- Automated Technical Data: IP addresses, browser specifications, operating system details, referring URLs, access timestamps, and usage analytics gathered via cookies and server logs.
2. How We Use Your Information
Your data is used strictly to deliver, optimize, and support our development services. Key uses include:
- Fulfilling orders, configuring client environments, and delivering code repositories.
- Communicating project updates, milestones, invoices, and customer support responses.
- Authenticating account access and securing client dashboards against unauthorized access.
- Analyzing platform usage trends to enhance website performance, security, and feature offerings.
- Complying with statutory accounting, tax, legal obligations, and contractual requirements.
3. Information Sharing
Hexa Developers respects your privacy and does not sell, rent, or trade personal data to third parties for marketing purposes. Information is shared only under strict operational circumstances:
- Trusted Service Providers: Third-party infrastructure vendors (such as cloud hosting providers like AWS and Vercel, payment gateways, transactional email providers, and error logging services) bound by confidentiality agreements.
- Legal & Regulatory Compliance: Disclosure required by law, subpoena, search warrant, court order, or to protect the safety, rights, or property of Hexa Developers or our clients.
- Corporate Transactions: In the event of a merger, acquisition, restructuring, or asset sale, client records may be transferred as an essential business asset.
4. Data Security
We implement rigorous organizational, administrative, and technical safeguards to protect your personal information against unauthorized access, loss, alteration, or disclosure.
- All web traffic is encrypted in transit using industry-standard TLS/HTTPS protocols.
- Sensitive project data and access credentials are encrypted at rest using AES-256 standards.
- Role-based access controls restrict employee and contractor access strictly to a need-to-know basis.
- Regular security reviews, vulnerability patching, and monitoring are conducted across our infrastructure.
5. Cookies & Tracking
Hexa Developers utilizes cookies and browser local storage mechanisms to enhance user experience and maintain portal functionality.
- Essential Cookies: Required for user session management, shopping cart state, and portal authentication.
- Analytics Cookies: Help us understand how visitors navigate our site, enabling continuous usability improvements.
- Managing Preferences: You can configure your browser to block or alert you about cookies; however, disabling essential cookies may impact portal functionality.
6. Your Rights
Depending on your jurisdiction (including rights under GDPR and CCPA), you possess specific rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request the deletion of your personal data when it is no longer required for service provision or legal obligations.
- Right to Restrict Processing: Request restrictions on how your data is processed under certain legal grounds.
- Right to Opt-Out: Unsubscribe from marketing communications at any time using the link provided in our emails.
7. Data Retention
We retain personal information for as long as your account remains active or as needed to provide you with services. Account details and transactional records are stored for up to seven (7) years post-termination to comply with tax, legal, and audit requirements.
Project code repositories, temporary staging deployments, and uploaded assets are securely archived or purged within ninety (90) days of project handover, unless ongoing maintenance or hosting contracts are maintained.
8. Children's Privacy
Hexa Developers provides business-to-business development solutions. Our platform and services are not intended for or directed toward individuals under eighteen (18) years of age. We do not knowingly collect personal information from children under 13 (or under 16 where applicable by law).
If we become aware that a child has provided us with personal data, we will immediately take steps to remove such information from our systems.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations, privacy practices, or operational capabilities. When updates are published, the "Effective Date" at the top of this page will be updated accordingly.
For significant changes, we will notify you through a prominent notice on our website or via direct email prior to the changes taking effect.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Team:
Email: privacy@hexadev.com | Support: support@hexadev.com
You can also reach out to our team directly through our Contact Us page.